FRESHER * BRIGHTER * SOFTER

Frequently Asked Questions

Will steam cleaning saturate my carpet? Steam Cleaning

  • This will only occur if either the Equipment used is Not up to the Job, or the Operator isn't.
    When the cleaning job is done correctly, your Carpet can be dry in as little as three hours.

Do you use my hot water?
  • No. We use a van mounted LPG Heat Exchanger.
Will this process remove stains?
  • Many stains are removed in the Carpet and Upholstery Cleaning process plus we carry a large range of Removers to aid the removal of difficult stains.
    Please see our comments in the Stains page.
Do you shift furniture?
  • Yes. Please advise your requirements when booking. We usually ask.
Should I leave cleaning my carpet as long as possible? Dirt removed from the Carpet
  • No!! The more regularly you have your Carpet Cleaned - the more Hygienic your carpet will be and the longer it will last.
    Soil and dirt are abrasive. This means that with every step you take on soiled carpet, you wear it out at a faster rate than if it were clean.
    Likewise, most marks and stains are far more effectively removed sooner rather than later.
    While vacuuming will help, it is not sufficient to remove all soil. Consider the amount of soil that accumulates on hard surfaces in your home; an equivalent amount also lands on your carpet, providing an ideal breeding ground for the growth of bacteria, fungi, insects etc.
Does cleaning remove all the Natural Oils?
  • The natural oils found in sheep's wool are all removed from the fibre before the dying process.
    In actual fact it can more correctly be said "IMPROPER cleaning damages the fibres and/or leaves residues which attract soil" and "carpet given a mere surface clean will not look clean for long"!!
    If the carpet cleaning is done well, by a skilled operator with the correct equipment and cleaning products, your textiles will actually stay clean for longer!